Support

We're here to help. We usually reply within 24 hours.

Common questions

I forgot my password

On the sign-in screen choose “Forgot password”, enter your number, and you'll get a code to set a new password.

How do I renew?

You renew by hand after a subscription ends, from “My subscription”. Nothing renews automatically and nothing is charged without you.

Can I get my wallet balance back?

The wallet pays for subscriptions in the app and can't be withdrawn. If a coach declines your subscription, the full amount returns to your wallet.

How do I delete my account?

In the app: More → Delete account, at the bottom of the page. The full steps are on this site's account-deletion page.